At VarTech Systems Inc., we are committed to providing exceptional customer service and product support.
Our customers always have direct and free access to their dedicated Project Manager for the life of their VarTech products, with immediate support available from our in-house team of engineers and product technicians.
Our team of highly experienced project managers are ready to assist you with:
If you need to upgrade your product or return it for repair or retrofit, our Return Merchandise Authorization (RMA) process is straightforward and efficient. VarTech Systems also offers free RMA evaluations to repair or upgrade HMIs from other industrial and rugged computer, monitor, and HMI manufacturers.
We aim to process all RMA requests immediately upon receipt of the returned product. Once your product has been evaluated and the issue is confirmed, we will consult with you to determine the appropriate next steps before proceeding with the repair or replacement.
VarTech Systems Inc. stands behind the quality and durability of our products. We offer a comprehensive 3-year warranty coverage to give you peace of mind with your new purchase.
To file a warranty claim, please contact your dedicated Project Manager via phone or email or fill out the form below.
Based in Clemmons, North Carolina, VarTech Systems Inc. engineers and builds custom industrial and rugged computers, monitors, and HMIs.
